Suffolk mum’s public thank you up in lights

Suffolk Mums message lights up BT Tower this Christmas to thank the volunteer who supported her family.

A special thank you message lit up London today when a heartfelt quote from Suffolk mum, Heidi, to her volunteer was displayed on the iconic BT Tower.

Family support charity Home-Start in Suffolk, as part of the Home-Start networks national charity partnership with BT, invited Heidi to share the special message for Michelle, her volunteer as part of a 5 day campaign of heartfelt messages from families across the country, thanking volunteers who have been supporting their family.

The campaign aims to help raise awareness of the difficulties families are facing at this time, while also celebrating volunteers this festive season. The message is among five thank-you notes that will light up the BT Tower throughout this week. The full message on the Tower reads:

In darkness, stars shine even brighter
No star shines brighter than
Home-Start volunteers
Always there for families facing tough times
With Quote from Heidi “Michelle stopped us reaching rock bottom.”

The quotes will be displayed on the 190 metre high BT Tower from 9am to 4pm in a series of messages from Monday December 5 to Friday December 9.

Supported Mum of 3 Heidi said “I am so pleased that I was able to show my appreciation for all that Michelle and Home-Start in Suffolk has done for my family through this message and to see our picture on the tower is just lovely. Home-Start in Suffolk and Michelle were a lifeline for our family and the support we have had has made such a difference to us all. I am truly grateful for everything.”

Helen Orvis, Home-Start in Suffolk’s Volunteer Recruitment Manager said “It’s so lovely to see Heidi’s message to Michelle in lights. There is such a special bond between Home-Start volunteers and the families they are working with and Heidi and Michelle’s relationship is the perfect example of the friendship and trust that is built and the difference that having that support can make to a family.

“In the last 12 months our team of more than 280 volunteers have provided much needed support to a record number of more than 1,500 families, and this unprecedented increase is showing no signs of slowing. To ensure we can continue to cope with the level of demand on the service, it is vital that we recruit and train even more volunteers to ensure families have access to the support they need, when they need it most.”

The BT Tower messages are designed to stop busy shoppers, residents and commuters in their tracks to take a moment to remember the real meaning of Christmas.

Lighting up the tower with the messages from grateful families has been made possible thanks to Home-Start UK being chosen as BT’s UK national charity partner.

There are so many families struggling this winter, but you can show your support by donating to the Home-Start in Suffolk Winter campaign which will be used to help those families to feed, clothe and heat the homes this winter. https://www.justgiving.com/campaign/hsiswinter2022

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